FAQ

Our products are not specifically designed for pregnant or breastfeeding women. It is therefore advisable to consult your doctor directly for information on the risks of use, as all the ingredients of our products are indicated on their cases.

Our products are natural and gentle but are not designed specifically for children. It is recommended not to apply them to children under 36 months (3 years).

Our products are not tested on animals, in accordance with European regulations.

Of course! All our products are designed for both men and women.

Our products contain natural ingredients, but they are also combined with synthetic ingredients. We ensure that all our ingredients are respectful of your skin and hair.

The PAO symbol (represented by an open jar on the product case or bottle) specifies a period in months during which the product can be stored and used safely after opening.

Use this text to answer questions in as much detail as possible for your customers.

Our products are on sale on our website, in stores and at airports.

All our products are sent from France. In mainland France, your order will be delivered to you within 7 working days (approximately).

Internationally, the delivery time depends on your location. You will get a parcel tracking number after your order confirmation to know where it is.

If you have a special request about your order, we invite you to fill out the contact form (link to the form) as soon as possible after placing it.

All your information is strictly confidential and will only be used by ARGOLD internal services. Your bank details are encrypted in SSL mode and are not kept or stored on our site.

We invite you to contact your bank in case of refused payment. We remain at your disposal for any other information via our contact form (link to the form).

Once your payment has been validated, you will receive an automatic confirmation email to notify you that your order has been registered. If you have not received this email, remember to check your junk mail or contact us via our contact form (link to the form).